Executive Education
Built to Scale™
Build the systems, governance, capital plans and leadership that let your business scale without losing control.
8 weeks · Next intake to be confirmed
Programs · Executive Education
Program overview
Client Management & Business Development
Grow lifetime client value with onboarding, account planning, scope control and referral systems.
Overview
Key facts
- Qualification
- Executive Education
- Duration
- 8 weeks
- Entry requirement
- Open entry
- Format
- Hybrid
- Credential
- Certificate
- Accreditation
- Credence Institute certification
About this program
Client Management and Business Development covers the systems that grow lifetime client value. It works through onboarding that sets expectations, communication rhythms and reporting, account planning and expansion opportunities, handling difficult clients and scope creep, referral generation and the retention discipline that makes existing clients more valuable than new ones.
(opens full size in a new tab)Who should apply
- Service provider
- Lawyers
What you leave with
Systems for onboarding, account planning, referral generation and client retention.
Where it can take you
- Client onboarding and account planning
- Client retention and referral generation
- Managing difficult clients and scope creep
The award
On passing the assessment you receive a certificate for this Executive Education program. Verification arrangements for this program are stated at enrollment. Issued under Credence Institute certification.
Who teaches it
If you want to know who leads this program before you apply, ask us and we will tell you.
Paying for someone else?
If you are funding someone else’s studies, here is what you are paying for. Client Management & Business Development is an Executive Education program taking 8 weeks, examined and credentialed, and issued with a certificate that any employer can verify publicly at any time. It prepares the learner for client onboarding and account planning, client retention and referral generation, and managing difficult clients and scope creep. With the learner’s consent we will confirm enrollment, attendance and completion to you in writing at each stage.
Intakes
Next intakes
Dates for the next cohorts are being confirmed. An advisor can tell you when this program next runs, and put you on the list for it.
Ask an advisor about datesFees and payment
Multiple payment options are available, with installments on programs of six weeks and longer. Employers can be invoiced directly against a purchase order or a letter of undertaking.
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